Jorge Fresneda Fernandez
Assistant Professor of Digital Marketing and Marketing Analytics, MT School of Management
4030 Central Avenue Building
About Me
Jorge Fresneda is an Assistant Professor in Digital Marketing and Marketing Analytics at the Martin Tuchman School of Management - NJIT. His research interest expands from the role of information in Online Consumer Reviews as influencing online consumers, to the economic impact derived from the lack of accessibility of e-commerce sites. Jorge is the instructor of Product Development and Management and Marketing Analytics (undergraduate) and Digital Marketing Strategy and Marketing Research (MS/MBA) at NJIT.
Education
Ph.D.; Drexel University; Marketing; 2017
M.S.; UNED (Universidad Nacional de Educacion a Distancia); Applied Statistics; 2014
M.A.; EAE Business School; Marketing and Sales Management; 2010
B.S.; University of Alcala; Chemistry; 2003
M.S.; UNED (Universidad Nacional de Educacion a Distancia); Applied Statistics; 2014
M.A.; EAE Business School; Marketing and Sales Management; 2010
B.S.; University of Alcala; Chemistry; 2003
Website
2020 Fall Courses
MRKT 378 - MARKETING ANALYTICS
BDS 725 - INDEPENDENT RESEARCH I
MRKT 620 - GLOBAL MARKETING MANAGEMENT
BDS 725 - INDEPENDENT RESEARCH I
MRKT 620 - GLOBAL MARKETING MANAGEMENT
Teaching Interests
Marketing Research, Customer Analytics, Business Analytics, Marketing Strategy, Statistics, R Programming
Past Courses
MGMT 682: BUSINESS RESEARCH METHODS I
MRKT 338: PRODUCT DEV & MANAGEMENT
MRKT 378: MARKETING ANALYTICS
MRKT 620: GLOBAL MARKETING MANAGEMENT
MRKT 645: DIGITAL MARKETING STRATEGY
MRKT 338: PRODUCT DEV & MANAGEMENT
MRKT 378: MARKETING ANALYTICS
MRKT 620: GLOBAL MARKETING MANAGEMENT
MRKT 645: DIGITAL MARKETING STRATEGY
Research Interests
E-Commerce, Online Customer Reviews, Digital Marketing and Social Media, Statistical Text Analysis, Accessibility of Online Commerce, Applied Bayesian Statistics, Applied Robust Statistics
Journal Article
Gefen, David, & Fresneda Fernandez, Jorge Eduardo, & Larsen, Kai (2020). Trust and Distrust as Artifacts of Language: A Latent Semantic Approach to Studying their Linguistic Correlates. Frontiers in Psychology section Quantitative Psychology and Measurement, 11, 1-14.
Fresneda Fernandez, Jorge Eduardo, & Gefen, David (2019). A Semantic Measure of Online Review Helpfulness and the Importance of Message Entropy. Decision Support Systems, 125(113117),
Gefen, David, & Endicott, James , & Fresneda Fernandez, Jorge Eduardo, & Miller, Jacob , & Larsen, Kai (2017). A Guide to Text Analysis with Latent Semantic Analysis in R with Annotated Code Studying Online Reviews and the Stack Exchange Community. Communications of the Association for Information Systems, 41(1), 450-496.
Fresneda Fernandez, Jorge Eduardo, & Gefen, David (2019). A Semantic Measure of Online Review Helpfulness and the Importance of Message Entropy. Decision Support Systems, 125(113117),
Gefen, David, & Endicott, James , & Fresneda Fernandez, Jorge Eduardo, & Miller, Jacob , & Larsen, Kai (2017). A Guide to Text Analysis with Latent Semantic Analysis in R with Annotated Code Studying Online Reviews and the Stack Exchange Community. Communications of the Association for Information Systems, 41(1), 450-496.
Conference Proceeding
Negative Word of Mouth Effects When Demographics Differ: A Preliminary Test of Substitutional Empathy for the Transgender Community
AMA Marketing and Public Policy Conference, September 2018
Arguing for Policy Change: Vision Impaired Consumers’ Anti-Firm Reaction to Accessibility-Related Service Failures in the Online Marketplace
AMA Winter Marketing Academic Conference, August 2017
AMA Marketing and Public Policy Conference, September 2018
Arguing for Policy Change: Vision Impaired Consumers’ Anti-Firm Reaction to Accessibility-Related Service Failures in the Online Marketplace
AMA Winter Marketing Academic Conference, August 2017