Jerry Fjermestad
Jerry Fjermestad
Professor of MIS, MT School of Management
3031 Central Avenue Building (CAB)
Education
Ph.D.; Rutgers University; ; 1994
M.B.A.; Iona College; ; 1987
M.S.; Polytechnic Institute of New York; ; 1982
M.S.; State University of New York; ; 1977
B.A.; Pacific Lutheran University; ; 1971
M.B.A.; Iona College; ; 1987
M.S.; Polytechnic Institute of New York; ; 1982
M.S.; State University of New York; ; 1977
B.A.; Pacific Lutheran University; ; 1971
2024 Fall Courses
IS 488 - INDEPENDENT STUDY IN INFO
IS 700B - MASTER'S PROJECT
MIS 645 - INFO TECH & COMP ADVANTAGE
BDS 790A - DOCTORAL DISSERTATION & RES
IS 701B - MASTER'S THESIS
IS 790A - DOCT DISSERTATION & RES
BDS 725 - INDEPENDENT RESEARCH I
IS 489 - INFO UNDERGRAD THESIS RESEARCH
IS 725 - INDEPENDENT STUDY I
IS 776 - IS RESEARCH STUDY
IS 726 - INDEPENDENT STUDY II
IS 792 - PRE-DOCTORAL RESEARCH
IS 700B - MASTER'S PROJECT
MIS 645 - INFO TECH & COMP ADVANTAGE
BDS 790A - DOCTORAL DISSERTATION & RES
IS 701B - MASTER'S THESIS
IS 790A - DOCT DISSERTATION & RES
BDS 725 - INDEPENDENT RESEARCH I
IS 489 - INFO UNDERGRAD THESIS RESEARCH
IS 725 - INDEPENDENT STUDY I
IS 776 - IS RESEARCH STUDY
IS 726 - INDEPENDENT STUDY II
IS 792 - PRE-DOCTORAL RESEARCH
Past Courses
EM 655: MGT ASPCTS OF INF SYSTMS
IS 677: INFORMATION SYSTEM PRINC
IS 679: MANAGT COMP & INFO SYST
IS 735: COMPUT MEDIATED COMM SYS
MIS 245: INTRO TO MNGMNT INFO SYST
MIS 360: SURVEY OF E-COMMERCE TOOLS &TEC
MIS 376: INFO SYSTEMS & OPERATING MANAGM
MIS 645: INFORMATION SYSTEMS PRINCIPLES
MIS 645: INFORMATION TECHNOLOGY AND COMPETITIVE ADVANTAGE
MIS 645: INFORMTN SYSTEMS PRINCIPLES
MIS 648: DEC SUPPORT SYS FOR MNGRS
MIS 648: DECISION SUPPORT SYS FOR MANAGE
MIS 648: DECISION SUPPORT SYSTEMS FOR MANAGERS
IS 677: INFORMATION SYSTEM PRINC
IS 679: MANAGT COMP & INFO SYST
IS 735: COMPUT MEDIATED COMM SYS
MIS 245: INTRO TO MNGMNT INFO SYST
MIS 360: SURVEY OF E-COMMERCE TOOLS &TEC
MIS 376: INFO SYSTEMS & OPERATING MANAGM
MIS 645: INFORMATION SYSTEMS PRINCIPLES
MIS 645: INFORMATION TECHNOLOGY AND COMPETITIVE ADVANTAGE
MIS 645: INFORMTN SYSTEMS PRINCIPLES
MIS 648: DEC SUPPORT SYS FOR MNGRS
MIS 648: DECISION SUPPORT SYS FOR MANAGE
MIS 648: DECISION SUPPORT SYSTEMS FOR MANAGERS
Conference Proceeding
• Americas Conference on Information Systems Track Chair
August 2023
Teaching Business Intelligence Student Comments and Lessons Learned
AMCIS Big Data EduCon, August 2015
Mobile and connected device security considerations: A dilemma for small and medium enterprise business mobility
Proceedings of the AMCIS conference 2012, August 2012
Mobile and connected device security considerations: A dilemma for small and medium enterprise business mobility
AMCIS Proceedings, August 2012
Temporal Differences in Perception Among Globally Dispersed Software Teams
Western Decision Sciences Annual Meeting,, April (2nd Quarter/Spring) 2011
August 2023
Teaching Business Intelligence Student Comments and Lessons Learned
AMCIS Big Data EduCon, August 2015
Mobile and connected device security considerations: A dilemma for small and medium enterprise business mobility
Proceedings of the AMCIS conference 2012, August 2012
Mobile and connected device security considerations: A dilemma for small and medium enterprise business mobility
AMCIS Proceedings, August 2012
Temporal Differences in Perception Among Globally Dispersed Software Teams
Western Decision Sciences Annual Meeting,, April (2nd Quarter/Spring) 2011
SHOW MORE
Temporal Differences in Perception Among Globally Dispersed Software Teams
Western Decision Science, April (2nd Quarter/Spring) 2011
Combining Data Mining and Call Center Platforms to Mitigate Account Outflows
Pre-ICIS SIGDSS and Teradata University Network Business Intelligence Congress. , December 2009
An integrated model for personalization, privacy, and security for e-commerce,
Proceedings of the Fifteenth Americas Conference on Information Systems, August 2009
How CIOs use flexibility to Manage Uncertainty in Dynamic Business Environments
Proceedings of the Fifteenth Americas Conference on Information Systems, August 2009
Legal Issues In The Transition To Electronic Records In Health Care
Proceedings of the V Conference of the Italian Chapter of AIS (ITAIS), December 2008
Developing a gap analysis instrument to measure perception differences in globally dispersed software teams: a narrative
Decision Science Institute, November 2008
Developing a gap analysis instrument to measure perception differences in globally dispersed software teams: a narrative
Decision Science Institute, November 2008
Occurrence and effects of leader delegation in virtual teams
Proceedings of the 41st Hawaii International Conference on System Sciences , January (1st Quarter/Winter) 2008
Task Significance, and Trust in Global Software Development Teams
Proceedings of the Thirteenth Americas Conference on Information Systems, August 2007
Voids in the current CRM literature: academic literature review and classification
Proceedings of the Fortieth Hawaii International Conference on System Sciences, , January (1st Quarter/Winter) 2007
Global trends in Telecommunication: Key issues and opportunities of broadband wireless connectivity
Proceedings of the 2006 International Conference on Telecommunication Systems - Modeling and Analysis. , October (4th Quarter/Autumn) 2006
Cultural differences in temporal perceptions and its application to running efficient global software teams
, International Conference on Global Software Engineering, October (4th Quarter/Autumn) 2006
Delegation in virtual teams: the moderating effects of team maturity and team distance
International Conference on Global Software Engineering, October (4th Quarter/Autumn) 2006
Impact and new challenges of the expansion of cellular wireless: issues for development and developing economies
Proceedings of the Networking and Electronic Commerce Research Conference 2006 (NAEC 2006, October (4th Quarter/Autumn) 2006
Western Decision Science, April (2nd Quarter/Spring) 2011
Combining Data Mining and Call Center Platforms to Mitigate Account Outflows
Pre-ICIS SIGDSS and Teradata University Network Business Intelligence Congress. , December 2009
An integrated model for personalization, privacy, and security for e-commerce,
Proceedings of the Fifteenth Americas Conference on Information Systems, August 2009
How CIOs use flexibility to Manage Uncertainty in Dynamic Business Environments
Proceedings of the Fifteenth Americas Conference on Information Systems, August 2009
Legal Issues In The Transition To Electronic Records In Health Care
Proceedings of the V Conference of the Italian Chapter of AIS (ITAIS), December 2008
Developing a gap analysis instrument to measure perception differences in globally dispersed software teams: a narrative
Decision Science Institute, November 2008
Developing a gap analysis instrument to measure perception differences in globally dispersed software teams: a narrative
Decision Science Institute, November 2008
Occurrence and effects of leader delegation in virtual teams
Proceedings of the 41st Hawaii International Conference on System Sciences , January (1st Quarter/Winter) 2008
Task Significance, and Trust in Global Software Development Teams
Proceedings of the Thirteenth Americas Conference on Information Systems, August 2007
Voids in the current CRM literature: academic literature review and classification
Proceedings of the Fortieth Hawaii International Conference on System Sciences, , January (1st Quarter/Winter) 2007
Global trends in Telecommunication: Key issues and opportunities of broadband wireless connectivity
Proceedings of the 2006 International Conference on Telecommunication Systems - Modeling and Analysis. , October (4th Quarter/Autumn) 2006
Cultural differences in temporal perceptions and its application to running efficient global software teams
, International Conference on Global Software Engineering, October (4th Quarter/Autumn) 2006
Delegation in virtual teams: the moderating effects of team maturity and team distance
International Conference on Global Software Engineering, October (4th Quarter/Autumn) 2006
Impact and new challenges of the expansion of cellular wireless: issues for development and developing economies
Proceedings of the Networking and Electronic Commerce Research Conference 2006 (NAEC 2006, October (4th Quarter/Autumn) 2006
COLLAPSE
Journal Article
Kudyba, Stephen P., & Fjermestad, Jerry L, & Davenport, Thomas H (2020). A research model for identifying factors that drive effective decision-making and the future of work. Journal of Intellectual Capital,
Egan, Rich W., & Fjermestad, Jerry L, & Scharf, Davida (2017). The use of mastery quizzes for Enhanced student preparation. ,” Journal of Higher Education Theory and Practice, 17(8), 34-42.
Fjermestad, Jerry L, & Egan, Rich W. (2014). Temporal differences in perception among globally dispersed software teams implications for leadership. Journal of leadership and Management, 1(1), 103-111.
Zhang, S, & Termaine, M, & Millewski, A. E., & Fjermestad, Jerry L, & O'Sulivan, P. (2012). Leader delegation in global software teams: occurrence and effects. Electronic Markets: The International Journal on Networked Business, 22(1), 37-48.
Smolnik, Stefan, & Vrback, Nils, & Fjermestad, Jerry L (2011). IS evaluation and benchmarking for business performance improvement. Buswiness Process Management Journal, 17(5), 693 to 696.
Egan, Rich W., & Fjermestad, Jerry L, & Scharf, Davida (2017). The use of mastery quizzes for Enhanced student preparation. ,” Journal of Higher Education Theory and Practice, 17(8), 34-42.
Fjermestad, Jerry L, & Egan, Rich W. (2014). Temporal differences in perception among globally dispersed software teams implications for leadership. Journal of leadership and Management, 1(1), 103-111.
Zhang, S, & Termaine, M, & Millewski, A. E., & Fjermestad, Jerry L, & O'Sulivan, P. (2012). Leader delegation in global software teams: occurrence and effects. Electronic Markets: The International Journal on Networked Business, 22(1), 37-48.
Smolnik, Stefan, & Vrback, Nils, & Fjermestad, Jerry L (2011). IS evaluation and benchmarking for business performance improvement. Buswiness Process Management Journal, 17(5), 693 to 696.
SHOW MORE
Han, H Y, & Hi;tz, S R, & Fjermestad, Jerry L, & Wang, Y (2011). “Does Medium Matter? A comparison of initial meeting modes for virtual teams. IEEE Transactions on Professional Communication, 54(4), 377-391.
Kudyba, Stephen P., & Fjermestad, Jerry L (2009). Data Mining and Call Center Platforms to Mitigate Account Outflows for Finance Companies. Journal of Management Systems, Vol. 21(Number 1, 2009), Pages 27-35.
Zhang, Suling, & Tremaine, Marilyn, & Egan, Richard, & Milewski, A, & O’Sullivan, P., & Fjermestad, Jerry L (2009). Occurrence and Effects of Leader Delegation in Virtual Teams. International Journal of e-Collaboration, 5(1), 47-68.
Walsh, Dianna, & Passerini, Katia, & Varshney, Upkar, & Fjermestad, Jerry L (2008). Safeguarding patient privacy in electronic healthcare in the US: the legal view. International Journal of Electronic Healthcare, 4(3/4), 311-326.
Fjermestad, Jerry L, & Passerini, Katia, & Bartolacc, Michael, & Patten, Karen P. (2008). Telecommunication Global Trends: Key Issues and Opportunities of Broadband Wireless Connectivity. International Journal of Mobile Communications, 6(5), 633-645.
Fjermestad, Jerry L, & Passerini, Katia, & Bartolacci, M, & Patten, K (2008). Wireless Connectivity and Its Relationship to Emerging Economies: The Example of China. International Journal of Mobile Communications, 6(5), 633-645.
Zhang, Suling, & Fjermestad, Jerry L (2008). Instant messaging: observations from two small e-commerce businesse. Journal of Enterprise Information Management, 21(6), 179-197.
Ocker, R, & Fjermestad, Jerry L (2008). Communication differences in virtual design teams: findings from a multi-method analysis of high and low performing experimental teams. Data Base for the Advances in Information Systems, 39, 51-67.
Fjermestad, Jerry L, & Ocker, R (2007). Communication and leadership differences in virtual design teams: why some teams do better than others. Journal of the Brazilian Computer Society, 3(13), 37-51.
Passerini, Katia, & Patten, Karen P, & Bartolacci, Michael, & Fjermestad, Jerry L (2007). Reflections and trends in the expansion of cellular wireless in the US and China. Communications of the ACM, 50(10), 25-28.
Passerini, Katia, & Fjermestad, Jerry L (2007). A review of methods to assess national knowledge in the knowledge economy. ,” Communications of the Association of Information System, 20, 102-123.
Romano, Nicholas C, & Fjermestad, Jerry L (2007). Privacy and security in the age of electronic customer relationship management. Privacy and security in the age of electronic customer relationship management, 1(1), 85-106.
Saitta, JoAnn, & Fjermestad, Jerry L (2006). A basic Model for Information Technology Outsourcing. Journal of Information Science and Technology, 2(4), 7-29.
Whitworth, Brian, & Fjermestad, Jerry L, & Mahinda, Edward (2006). The Web of System Performance: a Multi-goal Model of Information System Performance. ACM, 49(5), 93-99.
Zhang, Suling, & Fjermestad, Jerry L (2006). Bridging the gap between traditional leadership theories and virtual team leadership. International Journal of Technology, Policy and Management, 6(3), 274-291.
Fjermestad, Jerry L, & Passerini, Katia, & Patten, Karen P, & Bartolacci, Michael, & Ullman, David (2006). Moving Towards Mobile Third Generation Telecommunications Standards: The Good and Bad of the ‘Anytime/Anywhere’ Solutions. Communications of the Association of Information Systems (CAIS, 17, 71-89.
Kudyba, Stephen P., & Fjermestad, Jerry L (2009). Data Mining and Call Center Platforms to Mitigate Account Outflows for Finance Companies. Journal of Management Systems, Vol. 21(Number 1, 2009), Pages 27-35.
Zhang, Suling, & Tremaine, Marilyn, & Egan, Richard, & Milewski, A, & O’Sullivan, P., & Fjermestad, Jerry L (2009). Occurrence and Effects of Leader Delegation in Virtual Teams. International Journal of e-Collaboration, 5(1), 47-68.
Walsh, Dianna, & Passerini, Katia, & Varshney, Upkar, & Fjermestad, Jerry L (2008). Safeguarding patient privacy in electronic healthcare in the US: the legal view. International Journal of Electronic Healthcare, 4(3/4), 311-326.
Fjermestad, Jerry L, & Passerini, Katia, & Bartolacc, Michael, & Patten, Karen P. (2008). Telecommunication Global Trends: Key Issues and Opportunities of Broadband Wireless Connectivity. International Journal of Mobile Communications, 6(5), 633-645.
Fjermestad, Jerry L, & Passerini, Katia, & Bartolacci, M, & Patten, K (2008). Wireless Connectivity and Its Relationship to Emerging Economies: The Example of China. International Journal of Mobile Communications, 6(5), 633-645.
Zhang, Suling, & Fjermestad, Jerry L (2008). Instant messaging: observations from two small e-commerce businesse. Journal of Enterprise Information Management, 21(6), 179-197.
Ocker, R, & Fjermestad, Jerry L (2008). Communication differences in virtual design teams: findings from a multi-method analysis of high and low performing experimental teams. Data Base for the Advances in Information Systems, 39, 51-67.
Fjermestad, Jerry L, & Ocker, R (2007). Communication and leadership differences in virtual design teams: why some teams do better than others. Journal of the Brazilian Computer Society, 3(13), 37-51.
Passerini, Katia, & Patten, Karen P, & Bartolacci, Michael, & Fjermestad, Jerry L (2007). Reflections and trends in the expansion of cellular wireless in the US and China. Communications of the ACM, 50(10), 25-28.
Passerini, Katia, & Fjermestad, Jerry L (2007). A review of methods to assess national knowledge in the knowledge economy. ,” Communications of the Association of Information System, 20, 102-123.
Romano, Nicholas C, & Fjermestad, Jerry L (2007). Privacy and security in the age of electronic customer relationship management. Privacy and security in the age of electronic customer relationship management, 1(1), 85-106.
Saitta, JoAnn, & Fjermestad, Jerry L (2006). A basic Model for Information Technology Outsourcing. Journal of Information Science and Technology, 2(4), 7-29.
Whitworth, Brian, & Fjermestad, Jerry L, & Mahinda, Edward (2006). The Web of System Performance: a Multi-goal Model of Information System Performance. ACM, 49(5), 93-99.
Zhang, Suling, & Fjermestad, Jerry L (2006). Bridging the gap between traditional leadership theories and virtual team leadership. International Journal of Technology, Policy and Management, 6(3), 274-291.
Fjermestad, Jerry L, & Passerini, Katia, & Patten, Karen P, & Bartolacci, Michael, & Ullman, David (2006). Moving Towards Mobile Third Generation Telecommunications Standards: The Good and Bad of the ‘Anytime/Anywhere’ Solutions. Communications of the Association of Information Systems (CAIS, 17, 71-89.
COLLAPSE
Chapter
Hiltz, Starr Roxanne, & Dufner, Donna, & Fjermestad, Jerry L, & Kim, J, & Ocker, R, & Rana, A, & Turoff, M (2013). Distributed group support systems: Theory development and experimentation. , Olson, G.M, Malone, T.W., and Smith, J.B. (Eds.), Psychology Press. (pp. 473-506). Psychology Press
Walsh, D., & Passerini, Katia, & Varshney, U., & Fjermestad, Jerry L (2010). Legal issues in the transition to electronic records in health care, in D’Atri, A. and Sacca, D (Eds.), Information Systems: People, Organizations, Institutions, and Technologies, Physica-Verlag, Berlin,. Berlin: Information Systems: People, Organizations, Institutions, and Technologies, Physica-Verlag, Berlin,
Fjermestad, Jerry L (2008). Virtual group strategic decision making using structured conflict and consensus approaches, J. Kisiehnicki (Ed.), Virtual Technologies: Concepts, Methodologies, Tools, and Applications, IG. Hershey, PA: Virtual Technologies: Concepts, Methodologies, Tools, and Applications, IG
Fjermestad, Jerry L, & Romano, Nicholas C. (2008). Information Privacy and Security for e-CRM, E. Eyob (Ed.), Social implications of Data Mining and Information Privacy: Interdisciplinary Frameworks and Solutions, IGI PressI. Hershey, PA: Social implications of Data Mining and Information Privacy: Interdisciplinary Frameworks and Solutions, IGI PressI
Romano, Nicholas C., & Fjermestad, Jerry L (2008). Privacy and security in the age of electronic customer relationship management, H. Nemati (Ed.), Information Security and Ethics: Concepts, methodologies, Tools and applications, IGI Press. Hershey, PA: Information Security and Ethics: Concepts, methodologies, Tools and applications, IGI Press
Walsh, D., & Passerini, Katia, & Varshney, U., & Fjermestad, Jerry L (2010). Legal issues in the transition to electronic records in health care, in D’Atri, A. and Sacca, D (Eds.), Information Systems: People, Organizations, Institutions, and Technologies, Physica-Verlag, Berlin,. Berlin: Information Systems: People, Organizations, Institutions, and Technologies, Physica-Verlag, Berlin,
Fjermestad, Jerry L (2008). Virtual group strategic decision making using structured conflict and consensus approaches, J. Kisiehnicki (Ed.), Virtual Technologies: Concepts, Methodologies, Tools, and Applications, IG. Hershey, PA: Virtual Technologies: Concepts, Methodologies, Tools, and Applications, IG
Fjermestad, Jerry L, & Romano, Nicholas C. (2008). Information Privacy and Security for e-CRM, E. Eyob (Ed.), Social implications of Data Mining and Information Privacy: Interdisciplinary Frameworks and Solutions, IGI PressI. Hershey, PA: Social implications of Data Mining and Information Privacy: Interdisciplinary Frameworks and Solutions, IGI PressI
Romano, Nicholas C., & Fjermestad, Jerry L (2008). Privacy and security in the age of electronic customer relationship management, H. Nemati (Ed.), Information Security and Ethics: Concepts, methodologies, Tools and applications, IGI Press. Hershey, PA: Information Security and Ethics: Concepts, methodologies, Tools and applications, IGI Press
SHOW MORE
Hiltz, Starr Roxanne, & Fjermestad, Jerry L, & Ocker, R, & Turoff, Murray (2006). Asynchronous Virtual Teams: Can Software Tools and Structuring of Social Processes Enhance Performance?” , Dennis Galletta, and Ping Zhang (Eds.), Human-Computer Interaction and Management Information Systems: Applications, M.E. Sharpe. Human-Computer Interaction and Management Information Systems: Applications, M.E. Sharpe
Romano, N. C., & Fjermestad, Jerry L (2006). Electronic Customer Relationship Management: Introduction, Fjermestad, J. and Romano, N.C. Jr. (Eds.), Electronic Customer Relationship Management, M.E. Sharpe. Electronic Customer Relationship Management, M.E. Sharpe
Fjermestad, Jerry L (2006). The role of structured conflict and consensus approaches in virtual team strategic decision making, N. Koch (Ed.), Emerging E-Collaboration Concepts and Applications, IGI Press. Hershey, PA: Emerging E-Collaboration Concepts and Applications, IGI Press
Lawrence, Kenneth D., & Lawrence, S. M., & Klimberg, R., & Fjermestad, Jerry L (2006). A multi-criteria fixed charge problem: location of service centers, Lawrence, K.D. and Kilmberg, R.K (Eds.), Applications of Management Science: In Productivity, Finance, and Operations, Elsevier. Applications of Management Science: In Productivity, Finance, and Operations, Elsevier
Cho, Y., & Fjermestad, Jerry L (2006). Using Electronic Customer Relationship Management to Maximize/ Minimize Customer Satisfaction/Dissatisfaction, Fjermestad, J. and Romano, N.C. Jr (Eds.), Electronic Customer Relationship Management, M.E. Sharpe. (pp. 34-52). Electronic Customer Relationship Management, M.E. Sharpe
Romano, N. C., & Fjermestad, Jerry L (2006). Electronic Customer Relationship Management: Introduction, Fjermestad, J. and Romano, N.C. Jr. (Eds.), Electronic Customer Relationship Management, M.E. Sharpe. Electronic Customer Relationship Management, M.E. Sharpe
Fjermestad, Jerry L (2006). The role of structured conflict and consensus approaches in virtual team strategic decision making, N. Koch (Ed.), Emerging E-Collaboration Concepts and Applications, IGI Press. Hershey, PA: Emerging E-Collaboration Concepts and Applications, IGI Press
Lawrence, Kenneth D., & Lawrence, S. M., & Klimberg, R., & Fjermestad, Jerry L (2006). A multi-criteria fixed charge problem: location of service centers, Lawrence, K.D. and Kilmberg, R.K (Eds.), Applications of Management Science: In Productivity, Finance, and Operations, Elsevier. Applications of Management Science: In Productivity, Finance, and Operations, Elsevier
Cho, Y., & Fjermestad, Jerry L (2006). Using Electronic Customer Relationship Management to Maximize/ Minimize Customer Satisfaction/Dissatisfaction, Fjermestad, J. and Romano, N.C. Jr (Eds.), Electronic Customer Relationship Management, M.E. Sharpe. (pp. 34-52). Electronic Customer Relationship Management, M.E. Sharpe
COLLAPSE
Other
Preface to the focus theme on eCRM
Electronic Markets, September 2009
Electronic Markets, September 2009
Book Review
Book Review:Handbook on Decision Support Systems 1: BasicThemes; 2 Variations.
Interfaces, May 2009
Handbook on Decision Support Systems 1 and 2: Variations
Interfaces, March 2009
Interfaces, May 2009
Handbook on Decision Support Systems 1 and 2: Variations
Interfaces, March 2009
Magazine/Trade Publication
Communication activities of high- and low-performing teams
Chief Learning Officer, March 2009
Virtual leadership for a virtual world
Chief Learning Officer, March 2009
Chief Learning Officer, March 2009
Virtual leadership for a virtual world
Chief Learning Officer, March 2009
Book
Fjermestad, Jerry L, & Romano, Nicholas C. (2006). Electronic Customer Relationship Management. M.E. Sharpe Inc